Hours: Mon-Fri 9am-5pm
All other programs
AWC and AWP students: For support on your course curriculum and assignments, please contact your assigned mentor.
For all other support needs, please contact:
+1 (888) 275-9103 x20
FAQ: Student Support
You can access your Elearning here. You should have received an email from Student Support upon enrollment with detailed instructions. For assistance, please contact Student Support at +1 (888) 275-9103 x20 or email@example.com
Please find all class schedules on our Calendar page [insert link to Calendar, under Courses in primary nav] You should have received an email from Student Support with a PDF of your course Schedule and your Syllabus. To request a new one, please contact firstname.lastname@example.org
Flash player: 10.3 or later. Browser: Internet Explorer, Chrome*, Firefox, Opera Operating system: Mac OS X, iOS**, Microsoft Windows, Android, Linux
Port: 1935 RTMP or Port 80 Should be open
*Users on Chrome browser must upgrade the browser to version 28.0.1500.72 or above for better Audio/Video experience in the Virtual Classroom.
**iOS and Android users need to install the WizIQ App to access Virtual Classroom. If you are using an iPhone and your are prompted to download Adobe Flash Player which is not supported by iOS, please download the free app, Puffin Browser, which is another version of flash player.
You may test out your system requirements with WizIQ prior to your first day of live streaming. Please contact WizIQ via email at email@example.com if you need any technical assistance prior to class.
Please plan on joining your first live streamed class, your scheduled Orientation session, 10 minutes prior to its start time to allow yourself time to set up and ensure the technology is functioning. You will receive an email invitation to the class with a link to access. After clicking this link you will be prompted to enter your name. Please use your full first and last name so the class coordinator can easily monitor attendance.
Please contact Student Support at +1 (888) 275-9103 x20 or firstname.lastname@example.org
to request the link. There is one link for accessing all of the Weekly Virtual Classes, and four links for accessing the two a.m. and two p.m. sessions of the Weekend Intensives.The live class and its recording are both accessed by the same link.
Please plan to sign onto the class 10 minutes prior to the start so that all technical issues can be taken care of and class can begin on time. Please contact +1 (888) 275-9103 x20 or email@example.com
Please plan to sign onto the class 10 minutes prior to the start so that all technical issues can be taken care of and class can begin on time. Should you need any assistance throughout the weekend, please contact the Class Moderator at firstname.lastname@example.org
. The Class Moderator will also be responsible for monitoring your questions/comments that come through the online chat.